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WE Courier Frequently Asked Questions (FAQ)

Here are some commonly asked questions about WE Courier and our services:

1. How can I schedule a delivery with WE Courier?

• Scheduling a delivery with WE Courier is easy! You can either book online through our website or mobile app, or you can contact our customer service team to assist you with scheduling your delivery.

2. What types of packages does WE Courier deliver?

• We deliver a wide range of packages, including documents, parcels, packages, and small freight items. However, there are certain restrictions on items that we can transport, so please check our website or contact us for more information.

3. How quickly can I expect my package to be delivered?

• Delivery times depend on the type of service you choose and the destination of your package. We offer express, same-day, and scheduled delivery options to meet your needs. Our customer service team can provide you with more information on delivery times for your specific package.

4. Can I track my package with WE Courier?

• Yes, we offer package tracking services to all our customers. Once your package is in transit, you can track its progress in real-time using our online tracking system or mobile app.

5. What safety measures does WE Courier have in place for my packages?

• At WE Courier, we prioritize the safety and security of your packages. Our couriers are trained to handle packages with care, and we have strict protocols in place to ensure that your packages are delivered securely and on time.

6. How can I contact WE Courier for assistance?

• You can contact our customer service team by phone, email, or live chat for assistance with any questions or concerns you may have. Our friendly representatives are available to help you with scheduling deliveries, tracking packages, and more.

7. Does WE Courier offer international shipping services?

• Yes, we offer international shipping services to select destinations. Please check our website or contact us for more information on our international shipping options.

8. What payment methods does WE Courier accept?

• We accept a variety of payment methods, including credit/debit cards, bank transfers, and cash on delivery. Please note that payment methods may vary depending on your location and the type of service you choose.

9. Can I cancel or modify my delivery after it has been scheduled?

• In most cases, you can cancel or modify your delivery after it has been scheduled. However, there may be fees or restrictions depending on the timing and type of service. Please contact our customer service team for assistance with canceling or modifying your delivery.

10. Does WE Courier offer discounts for bulk or recurring deliveries?

• Yes, we offer discounts for bulk or recurring deliveries to businesses and individuals with high-volume shipping needs. Please contact our customer service team for more information on our discount programs.